If you’re looking for a new copier, and therefore, a copier dealer, the amount of options and considerations can be overwhelming. Plenty of dealers will say they have the best prices or have just what you need, but is that always the case? When looking for a copier dealer, three fundamental things you should look for is how up-to-date their hardware is, how well they’re able to fit your needs, and how good their customer service is.
All copiers and printers aren’t the same. While you may not need the newest model of copiers that have loads of extra applications, having a print environment with the most up-to-date products will ensure that your office will increase its efficiency. They will be more reliable as well.
It could be cheaper initially to go with copier dealers who are offering older equipment. While this may be an option for cash-strapped startups, the long-term benefits, financial and otherwise, of finding a dealer with the most current technology will be well worth it.
Personalization for Your Office
Each office has very unique needs, and you want to find a copier dealer that takes these needs into consideration. A smaller office might not need anything more than the most efficient copier and printer systems. On the other hand, a large office that does a lot of commercial printing will need substantially larger machines and more functions.
Having a variety of options can be just as important as having the best equipment when it comes to cost and satisfaction. A good copier dealer won’t just try to sell you the most expensive unit or whatever they have on hand. They should discuss the different options with you, understand your needs, and help you come to the best decision for YOUR business.
Great Customer Service
Your contract with the copier dealer does not end when the equipment arrives at your office. You’ll inevitably have questions or potential issues with your copier and printer, and you need to be able to rely on the copier dealer to help you. Ask friends and business associates about their experiences and make sure that a pleasant experience with the sales associates will continue to be pleasant once you’ve signed a contract.
Caltronics Business Systems offers a large variety of ways to manage your workflow, including the most technologically advanced and economical hardware from Konica Minolta and HP. And as Konica Minolta Pro-Tech Service Award recipients for nearly a decade, you can be assured that Caltronics will be able to answer any questions you may have and give prompt and accurate technical assistance when you need it.